1. How much does your service cost?
    

2. What do I get as part of the service?
    

3. What are alerts?
    

4. Are your results time tested?
    

5. How and when do I get notified about alert changes?
    

6. How do I cancel and discontinue the service?
    

7. I am a new subscriber. How should I act on your current active alert?
    

8. When to trade after a new alert has been issued?
    

9. My password does not work. How can I resolve this?
    

10. What types of payment methods do you accept?
     

How much does your service cost?
 
1. You can become a member on a Monthly basis ($39.95 per month) This plan gives you full access to Gold Silver Trade Alerts services.  There is no long term commitment. You can cancel at any time.

If you decide to become a member, you will first be billed after you complete our membership procedure (using our Become a Member Page). You will then choose a User ID and Password which gives you immediate access to our current alert and other members only resources of the Web site.

Unless you cancel the service, your subscription plan will automatically renew at the end of the membership period, and you will be billed accordingly. This helps prevent any lapses in membership during which valuable alerts could be missed.

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What do I get as part of the service?

2. Once you become a member you will have access to all Gold Silver Trade Alerts services. Including Current trade alert, daily commentary, a glossary of terms used by the pros, Gold vs. US Dollar Report, and much more.

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What are alerts?

3. Gold Silver Trade Alerts have 2 different alerts that can be generated. They are Buy and Sell. Just follow the alert when trading.

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Are your results time tested?

4. Yes, we have tested our system for over 5 years with amazing results.  Since 2001 we have seen 600% trading gains in gold and 1100% in silver.

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How and when do I get notified about alert changes?

5. Members will have access to daily alert page on our web site you will also receive new alerts via web site, email and phone text.

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How do I cancel and discontinue the service?

6. You can cancel at anytime. You simply have to go to https://support.ccbill.com/  and fill out a form. Please have your subscription ID, your email address, and your credit card number. You can also call 1-888-596-9279 24 hours a day, 7 days a week, 365 days a year, just have your information handy.

If you wish to cancel and have forgotten your Subscription ID number and username, please fill out the Account Form.
 
Click here to go to the Account Form on ccbill's website.

Please read our Refund/Cancellation Policy.

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I am a new subscriber. How should I act on your current active alert?

7. If the current alert is a Buy you may want to proceed to buy your gold coins or bullion, If the current alert is a sell you may want to wait for a new buy alert to be generated helping you with a great entry point for your purchase.

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When to trade after a new alert has been issued?

8. At the beginning of each week, a weekly commentary report will be posted on the member’s page along with the current alert. The information in that report along with your new alert will help you with this trade.

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My password does not work. How can I resolve this?

9. Our system is case sensitive. You must type in your username and password exactly as you originally typed it on the signup form. If you are unsure of how your username and password appears, you can go to https://support.ccbill.com/  to look up the information. You will be required to provide additional account information in order to access the username and password information.

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What types of payment methods do you accept?

10. We accept all major credit cards, as well as on-line checks drawn on U.S. banks, through our On-line Check Form.  All payments are accepted through our affiliated billing company CCbill.

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